3XP WEB SOLUTIONS
(866) 559-8574
Webstore Add-Ons > Live Shopper Chat
 
 
As an e-commerce professional, you already know that understanding your customers' preferences and buying habits is the key to attracting new customers, improving conversion rates and increasing your shopper's average online order.
 
A leading U.S. Internet survey organization recently revealed this startling statistic:
Of those surveyed who reported making a purchase online in the last 24 months, 82% based their decision on the availability of Customer Service .
 
What does this mean?
It means people care about customer service. They care about a personal touch. They care about human interaction.

Your visitors want to know that there is a genuine person behind your website. They want the security of knowing there is someone there who can help them and answer questions.

Imagine what it would be like if you could talk directly to your visitors during their visit to your site. Imagine how much more effective your business would be if you could answer any questions that might be making your visitors hold back.
 
Think about the benefits to your company:
 
It gives you a professional tool to communicate live with your visitors and
convert them into happy customers!
 
What is Live Shopper Chat?
Live Shopper Chat is an effective communication channel that allows you to interact with visitors to your website. It allows you to monitor your website through a control panel. You can retrieve detailed user information, and offer sales assistance via a one-on-one instant messaging interface. To request live help, visitors simply click the "Live Help" button on your website, you are then notified within seconds of their request for assistance.
 
How much does it cost?

Without question, the biggest benefit to you with this business tool is that the cost to set-up and maintain this service is minimal. The cost of is NOT dependent upon the number of visits to your site or the number of live chats you engage in.

You pay a one time set-up fee of $299 and then just $5.00 per month with unlimited use of the service. You will also recieve free lifetime technology upgrades as long as your service remains active.

 
Why should I add the Live Shopper Chat to my website?

People will purchase where they feel comfortable, where they know that they are getting solid advice and where they can enjoy human interaction. Live Shopper Chat provides the missing link in the human interaction factor of web-surfing and online purchasing.

You'll be able to interact with your visitors and customers, provide assistance and training and give them the same feeling of confidence and comfort as if they were there with you, at your office, in person!

 
 
 
New to
ecommerce ?
Learn more about how easy it is to setup an online store.
Switch to 3XP
Web Solutions!
Learn more about switching your online store to 3XP Commerce.
How It Works
Ecommerce Webstores
Webstore Add-Ons
  Web Traffic Analysis
  Live Support Chat
  Custom Logo Design
Web Promotions
Clients
Get Started
 
 
 
Featured Clients All the Best Things Awesome Merchandise aCt Enterprises Gift We Got It